Privacy Policy

The Handyman Service takes the privacy of our customers very seriously. We understand that you want to know how information about you is used, stored, and shared and we know the importance of protecting your personal information. Nobody wants to have his or her personal information sold or misused. We do not rent or sell your personal information to anyone, period.

As a general rule, most privacy policies are written by lawyers for lawyers. We hope you find our policy to be a clear and transparent summary of our policy, and the full, binding legalese of our Privacy Policy is below. And, California residents, there is specific legalese using definitions required by California law and you may the policy on our California Privacy Rights page. California Privacy Rights page.

Personally identifiable information.

We use the term “personally identifiable information” in these highlights to mean information that identifies, or that can reasonably be linked to, an actual natural person (that’s a real, named human being). We use the stand-alone term “information” to include all types of information, including personally identifiable information.

Collection.

We may collect information relevant to you in three ways. First, we may collect information directly from you. This could be as part of your interactions with Handyman Service personnel, such as at our wholesale store or when you provide information via our digital properties such as websites and/or mobile apps.

Second, we will collect such information by observing behavior — either in the “real world” or through our digital properties like websites and mobile apps. Examples include security cameras at our wholesale store, our websites tracking visitor activities on our sites, or our digital properties collecting the characteristics of the visiting devices.

Finally, we may obtain such information from independent third parties, independent of you.

Use.

We will use your information to meet your expectations and give you a great experience with Handyman Service. For example, that could be to fulfill a purchase, provide a service, or make our digital properties run better.

You’ve probably seen in the news that the world (especially the internet) has too many fraudsters, hackers, and criminals. We use the information we collect to protect our customers, Handyman Service, and others from such bad actors.

In order to inform you about products and services that we think you’ll find useful we sometimes use the information to try and figure out what will be useful (or just fun and interesting) to you and others, or we’ll develop new or different products and services. And if we think we’ve found something you might like, we’ll use the information to place or send marketing messages to you that highlight our ideas, and we’ll monitor your response to that message.

Sharing.

If you post something on a public forum on one of our digital properties, it should come as no surprise to you that it may be viewed by the general public. We may share your personally identifiable information with suppliers or business partners to fulfill your requests or perform on our behalf a contract that we have with you. 

Sometimes we share information with suppliers and business partners for internal Handyman Service uses. The easiest examples of what we mean by this relate to information technology — they may be processing personally identifiable information, but we make sure we have contracts in place requiring that they only use the information in support of Handyman Service. 

We also may share personally identifiable information in an attempt to enforce our legal rights, in response to a request from law enforcement authorities, and when we are required to do so by applicable law. Also, please note that if we think that sharing personally identifiable information is going to protect Handyman Service or others from harm, that’s what we are going to do. 

Changes to This Privacy Policy.

This Privacy Policy is subject to change at the sole discretion of Handyman Service, and the updated Privacy Policy will be posted on this website. This Privacy Policy was last updated as of the date provided below. Continued use of the website after Handyman Service posts a revised Privacy Policy signifies your acceptance of the revised Privacy Policy. Please check back frequently and review the Privacy Policy for any updated terms or changes. 

Your Rights Under the GDPR.

If you are an EU user, you have well-defined rights under the General Data Protection Regulations (“GDPR”) when it comes to having access to your personal data. By submitting a user access request, you have the right to the following:

• What personal information pertaining to you is being processed
• Why this information is being processed
• Who has access to this personal information about the user
• How this personal information is being used in automated decisions
• What processes are using this information

Have any questions about our privacy practices? Just ask!

Whew! Even the “highlights” get a bit long. And the full, binding Privacy Policy follows, but we thought you’d appreciate our summary above. California residents, there’s also specific language and definitions required by California law. If you still have questions, contact us at 202-630-8986 . (Updated – 6/19/20)